So we finally got to our room around 430 with no apologies. It started out us getting there an hour before check in and them saying about another 45 minutes.no problem at all we'll go eat at the buffet! So we went back at 4pm (check in time) and it wasn't ready so I asked what's the point of a check in time and was told they have until 6 to clean the room.anyone ever hear of this? Our two room 'suite' was disgusting the only reason we stayed and almost didn't was the kids were really looking forward to the pool and arcade. We stay at Black Bear a couple times a year but that may be changing.